Call Center Hours

Call center hours are Monday – Friday 9am to 4pm (effective 5/1/23).


How are child support orders issued?

If a child is born out of wedlock, either party can call the HCJFS Child Support Enforcement Agency and ask to establish paternity. Once that happens, a case worker can help get a child support order. Child support orders are also often issued with a divorce or dissolution.

How is the amount of support determined?

  • Court or administrative orders determine the legal requirement to pay support and how much that payment will be.
  • Cases involving children born out-of-wedlock, or cases involving parents who are married but separated, are handled through Juvenile Court.
  • Cases involving divorce are handled through the Court of Domestic Relations.
  • You can estimate child support amounts using the ODJFS Child Support Calculator